The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.
WHAT INFORMATION IS COLLECTED ABOUT YOU? HOW DO WE USE IT?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the Hotel at firstname.lastname@example.org.
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner, Blastness. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully. All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Blastness are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).
PROTECTING YOUR INFORMATION
We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
CHILDREN'S PRIVACY & PARENTAL CONSENT
LINKS PROVIDED TO OTHER SITES
CONTACTING THE HOTEL
THIS SECURITY, PRIVACY APPLIES TO OUR HOTEL'S WEBSITE.
Our Hotel has engaged Blastness to provide their Booking Engine service to us.
Sectigo Security Certificate
Blastness is verified as a service provider through the Sectigo Certification Authority.
CREDIT CARD SECURITY
The credit card details page of Blastness is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit.
2. PRIVACY STATEMENT
Why do we collect information?
- Collecting information provides specific benefits to you, our website visitor
- Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to faciliate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.
For what purpose(s) do we collect information?
- Completing or supporting an activity, namely the reservation process or e-voucher purchase process
- Voluntary customer registration process
- Statistical usage of the system to faciliate improvements
- No other use is made of the collected information, in particular the information is never passed to third parties without permission .
Who has access to some or all of the information we collect?
- Blastness, its branches and its subsidiary companies
- Legal authorities where authorised to do so
What access do we grant our visitors to the information we collect concerning them?
- Access is given to all collected information at any time on request
If you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please contact us. To contact our Hotel, please see the contact details on our Website.
DISCLOSURE ARTICLE 13 EU REGULATION 2016/679 ("REGULATION") ENPAM REAL ESTATE SRL - CHAT SERVICE (WHATSAPP)
We inform you that, pursuant to art. 13 of EU Regulation 2016/679 (hereinafter, "Regulation" or "GDPR"), your Personal Data are processed by Enpam Real Estate srl as the data controller ("Enpam Real Estate srl" or "Owner"). The person responsible for the protection of personal data (hereinafter, "DPO") is: email@example.com, your personal data will be processed by the Data Controller to respond to your requests for information. The legal basis for the processing of your data is art. 6, paragraph 1, lett. b) and c) of the Regulations. Your personal data may be shared with natural persons authorized by the Data Controller to process personal data pursuant to art. 29 GDPR due to the performance of their job duties (eg employees and system administrators etc.); service providers who typically act as data processors pursuant to art. 28 of the Regulation; subjects, bodies or authorities to whom it is mandatory to communicate your personal data by virtue of legal provisions or orders of the authorities. As regards the possible transfer of data to third countries, the Data Controller announces that the processing will take place according to one of the methods permitted by current law, such as the consent of the interested party, the adoption of Standard Clauses approved by the European Commission or sending to countries considered safe by the European Commission. It is possible to have more information, upon request, from the Data Controller at the contacts indicated above. Your personal data will be kept only for the time necessary for the purposes for which they are collected, respecting the minimization principle referred to in Article 5, paragraph 1, letter c) of the GDPR, and in any case no later than 90 days from the date of conferment. for legal proof needs. More information is available from the Data Controller. In relation to the indicated purposes, the processing of personal data takes place using manual, IT and telematic tools with logic strictly related to the purposes themselves and, in any case, with methods that guarantee the security and confidentiality of the data, in addition to compliance with specific obligations. sanctioned by law. You have the right to ask the Data Controller, at any time, to access your personal data, to correct or delete them or to oppose their processing; you have the right to request the limitation of processing in the cases provided for by art. 18 of the Regulation, to revoke the consent given pursuant to art. 7 of the GDPR at any time; to obtain the data concerning you in a structured format, commonly used and readable by an automatic device, in the cases provided for by art. 20 of the Regulation; as well as to lodge a complaint with the competent supervisory authority pursuant to article 77 of the GDPR (Guarantor for the Protection of Personal Data) pursuant to art. 77 of the Regulation, if you believe that the processing of your data is contrary to the legislation in force. You have the possibility to formulate a request for opposition to the processing of your data pursuant to article 21 of the GDPR in which to highlight the reasons justifying the opposition: the Data Controller reserves the right to evaluate your request, which would not be accepted in case of existence of compelling legitimate reasons to proceed with the processing that prevail over your interests, rights and freedoms. Requests are sent in writing to the Owner at firstname.lastname@example.org or to the DPO at the addresses indicated above.